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Verint Mobile Offline Survey
Collect data anywhere - even in offline mode

The need to capture customer feedback shouldn't depend on an internet connection

EFM Offline Mobile Survey offer you an immediate, convenient and engaging way to collect customer feedback at the point of experience, providing the most accurate picture of the customer experience. You can use if for field survey at remote location, kiosk, retail outlets or even on the street- anywhere your customers are:

No Internet required
Design your survey online and transform it into an offline mode survey that is built for easy response collection
Kiosk Mode
Turn any mobile devices into a survey station that loops back to the start to capture survey data from multiple respondents securely

Survey Management
Gather data offline and upload the captured responses to a server-hosted responses from other modes, to ensure that feedbacks are integrated and ready for reporting 

Trigger Alert
Set custom condition to enable automatic trigger alerts. This can help you diagnose issues, plan out the best course of action and provide timely responses to communicate to your customer to resolve issues and enahnce loyalty
Actionable Insights
Turn captured data into actionable results using real-time dashboard, analytics and reporting. There is option to export survey results and report into your preferred file type for further analysis

Survey & Research Services
We are here to help you in every step of the way
From setting up your survey design, managing it and reporting on the results, our team of experts can help you with it through our flexible service model.
Download EFM Mobile Apps here: