1 Coleman Street,
#06-03, The Adelphi,
Singapore 179803

T : +65 6276 6791
F : +65 6276 7605

Jusfeedback Pte Ltd

is the distributor and support centre of Verint's Voice of Customer Analytics solution in the Asia-Pacific region (Singapore, Malaysia, Hong Kong, Australia, New Zealand, etc).

Verint's Enterprise Feedback Management solutions represent 25 years of industry leadership, and our software is the established leader in providing a comprehensive view of customer, partner and employee feedback. The combination of software-as-a-service (SaaS) model and the most open feedback platform of any feedback tool on the market make it easy to integrate feedback processes directly into systems and applications. We deliver the enterprise-class requirements demanded by the world's largest organizations in a secure, reliable, and efficient hosted environment.

Our flagship product is the Enterprise Feedback Management (EFM) system, a sophisticated yet user-friendly web-based application that allows companies to deploy, capture, analyze and act on feedback, thereby advancing their loyalty initiatives with customers and employees.

Our MobileSurvey solution replaces the traditional paper-based survey by allowing offline data collection on PDAs, Kiosks and Tablet PCs; it is perfect for surveys conducted in airports, travel hubs, visitor centers, tourist attractions to capture customer feedback in real-time.

Jusfeedback's team of technical and research professionals also provide research services to clients who have limited resources for feedback projects. These programs come with a comprehensive plan, expert opinion, in-depth analysis, detailed execution, and professional reports.

Many organizations in the Asia-Pacific region, from small-and-medium enterprises to large multinationals, government agencies and educational institutions, rely on our solutions to turn valuable insights from employees, customers and the general public into actionable information in order to create long-term relationships, increase profitability and facilitate time-critical actions that drive business results.

Some of the common surveys conducted by our customers include Customer Feedback Satisfaction Survey, Account Review feedback, Channel & Partner Management Surveys, Call Centre Feedback, Training Course Feedback, Employee Satisfaction & Commitment Survey, Workplace Climate Survey, Workplace Resources Survey, Workforce IT Survey, Workforce Business Services Survey, Workforce Training Survey, Workforce Work-Life Balance Survey, etc.

Founded in 2008, Jusfeedback serves organizations from diverse industries such as business consulting, consumer goods and retail, construction, education, energy, financial services, government, hospitality and entertainment, life science and healthcare, manufacturing, media and publishing, non-profit, oil and gas, technology and telecom, transportation, and travel and tourism.