Listening To The Voice Of Your Customers

Capture Customer Feedback
wherever they are
With customer feedback being one of the useful way to gain insights
Hear your customers' voice by collecting feedback at every touchpoints
- Verint Enterprise Feedback Management >
- Verint Digital Feedback >
- Verint Mobile Offline Survey >
- Verint IVR Feedback Management >
Analyze
your customers' call
Collect insights that are buried in customers' interaction
- Verint Speech Analytics >
Deep Behavioral Insights, At-risk Customers, Automated Root Cause Analysis
- Verint Text Analytics >
Open Survey Verbatim, Customer Sentiments, Social Media Analysis/Response
- Verint Predictive Experience >
Combine & Monitor all your data in a single platform
Make Connection between
different data sets and projects
Enable alerts and automate
email to escalate actions
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Collaborate to enable action
and closed-loop processes
Strategies & Plan your Customer Journey
We are here to manage everything for you. From designing your research study to improving your response rate to reporting on the results and analyzing and recommending solutions, our team of experts can help you at every stage
