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#06-03, The Adelphi,
Singapore 179803

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F : +65 6276 7605

Listening To The Voice Of Your Customers

 

touchponts
Capture Customer Feedback
wherever they are

With customer feedback being one of the useful way to gain insights 
Hear your customers' voice by collecting feedback at every touchpoints


- Verint Enterprise Feedback Management >
- Verint Digital Feedback > 
- Verint Mobile Offline Survey > 
- Verint IVR Feedback Management > 

 

 

analyze3Analyze
your customers' call

Collect insights that are buried in customers' interaction 

- Verint Speech Analytics > 
Deep Behavioral Insights, At-risk Customers, Automated Root Cause Analysi
- Verint Text Analytics >
Open Survey Verbatim, Customer Sentiments, Social Media Analysis/Response
-
 Verint Predictive Experience > 

 

 

 

Combine & Monitor all your data in a single platform


 

inspection
Make Connection between 
different data sets and projects
chat
Enable alerts and automate
email to escalate actions


 


team

Collaborate to enable action
and closed-loop processes
 

 



Strategies & Plan your Customer Journey

We are here to manage everything for you. From designing your research study to improving your response rate to reporting on the results and analyzing and recommending solutions, our team of experts can help you at every stage

Journey








 

Online Survey Company