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iSprint

Survey Workbench (Lite version) is one of the software listed under IDA iSPRINT (Packaged Solutions). SMEs can claim up to 70% of the qualifying costs, capped at $20,000 for the purchase of the first packaged solution (listed) under each solution category. (This is subjected to fulfilling the SME eligibility criteria and the availability of funds).

Survey Workbench is an integrated survey platform for organisations to collect feedback from their customers, employees, partners, stakeholders and act on those information to create long-term relationships, increase profitability and facilitate time-critical actions that drive business results.

Conduct your own Customer Satisfaction Survey, Sales and Marketing Survey, Employee Satisfaction & Commitment Survey, Workplace Climate Survey, Workplace Resources Survey, Workforce IT Survey, Workforce Business Services Survey, Workforce Training Survey and Workforce Work-Life Balance Survey using our Survey Workbench solution.  Our solution uniquely combines an easy-to-use survey interface with a set of powerful features that eliminate the constraints found with many other survey tools:

  • Create surveys using step-by-step designer or turn a Microsoft Words document into a survey in just a few mouse clicks
  • Manage invitees and survey start & stop times with our wizard-driven interface
  • Deploy and monitor surveys quickly and easily using an easy-to-use e-mail engine
  • Analyze data and share reports within minutes, without having to export data
  • Utilize a wide variety of standard question types including ‘choose one’, ‘choose many’, ‘fill-in the blank’, essay, as well as both simple and complex matrix style questions
  • Embed images, video and multimedia into surveys
  • Add progress bars and page numbers to help guide respondents through the survey
  • Preview Surveys before inviting respondents
  • Advanced scheduling for e-mails, survey start and stop times and set reminders
  • Share reports online and export data to Microsoft Word, PowerPoint, Excel or PDF format
  • Upgrade options for advance features such as advanced branching, hierarchical questions, e-mail triggers, and page and block rotations etc
  • Create unlimited number of surveys per year
  • Collect up to 10,000 completed responses per year
  • Online help, a web-based support portal and knowledge base for you to get help whenever you need it
  • Email and Phone support, where you can email or talk to a live support expert
  • One day classroom training to learn how to use the system from the expert 


Item

Product

Monthly  Cost (S$)

One-Time Setup Cost (S$)

1

Survey Workbench Lite – 10k

  • One Survey Author
  • Up to 10,000 completed responses per year
  • Includes email, phone and web support during office hours, 9am – 6pm, Mon – Fri, excluding public holidays.
  • Contractual period is 12 months.

249

100






Item

Training

Quantity

Per Participant (S$)

2

Classroom Training for One Participant

01

200

 

 

















For more information, please contact us at +65-62766791 or email us at info@jusfeedback.com.

More details of iSPRINT packaged solutions is available at www.ida.gov.sg/sme/ITpackages

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